When you run a cleaning service, one of the trickiest parts is handling cancellations. It’s a delicate balance between being flexible and protecting your time and business. That’s why having a clear cleaning policy setup is so important. It helps everyone know what to expect and keeps things running smoothly. Today, I want to walk you through how to create a cancellation policy that works for you and your clients. Why You Need a Cleaning Policy Setup Let’s be honest - cancellations happen....

Please note I require a $50.00 non-refundable deposit. If you need to reschedule I require 72 hour notice prior to cancellation or you forfeit you deposit. Please understand this policy is to assure that I can schedule someone else in the cancelled slot. LATE PAYMENTS Payment total is due within 24 hours of cleaning. If the payment isn’t received a $25.00 late fee shall be added to your bill. No exceptions unless I approve it. Mel Starting July 10th rather one time cleaning - move in/out...